Retail Apprenticeship

Retail Assistants are at the forefront of any retail business. They can influence a customer’s opinion about a shop, concession, showroom, or entire organisation. For all retail businesses, well trained staff are vital for business success.

Retail staff tasks include:

Organise the receipt and storage of goods in a retail environment

Audit stock levels and stock inventories in a retail environment

Source required goods and services in a retail environment

Follow guidelines for planning and preparing visual merchandising displays

Process payments for purchases in a retail environment

Develop productive relationships with colleagues and customers

Apprenticeship Framework:

NVQ 2 or NVQ 3 in Retail Skills

Functional Skills:
NVQ 2: English & Maths Level 1
NVQ 3: English & Maths Level 2

Technical Certificate: Certificate in Retail Knowledge

NVQ Level 2 Units:

Work effectively in your retail team

NVQ Level 3 Specialisation Operations

Sales professional

Management

Visual Merchandising

You also choose from a wide selection of optional units to suit your job role. Learners must be employed within a relevant occupation. Apprenticeships can start at any time of the year.



Apprenticeships are Good for Business, and that’s a fact!

83% of employers rely on their Apprenticeships programme to provide the skilled workers that they need for the future (Poplus Survey).

Training your workforce has many benefits including:
• Increased productivity
• Improved skills and knowledge
• Motivated staff
• Minimal staff turnover and workplace accidents
• Transfer skills from an ageing workforce

Download the Retail leaflet.

For more information please call our employer hotline on 0800 0735712
or email busdev@wigan-leigh.ac.uk

If you are a student and want to apply for an apprenticeship please visit our student section.

Other Apprenticeships you may consider:

Customer Service Apprenticeship

Sales Apprenticeship

Team Leading Apprenticeship

Go back to our full listing of Apprenticeships