Retail & Sales Academy

Team Leading Apprenticeship

Management is one of the most important, yet least understood of all skills in business today. A good manager not only makes the right decisions but also instil confidence and breeds success in their team and co-workers.

Apprenticeship Framework: ILM Level 2 NVQ Certificate in Team Leading

Functional Skills: English & Maths Level 1

Technical Certificate: ILM Level 2 Certificate in Team Leading

NVQ Level 2 Units:
• Manage personal development
• Develop working relationships with colleagues/manage conflict in a team
• Communicate information and knowledge/participate in meetings
• Plan, allocate and monitor work of a team
• Manage customer service in own area of responsibility

On successful completion of the NVQ 2, the apprentice may further their studying onto the NVQ 3 in Management of an Advanced Apprenticeship programme.

Apprenticeship logo
Apprenticeships are Good for Business, and that’s a fact!


83% of employers rely on their Apprenticeships programme to provide the skilled workers that they need for the future (Poplus Survey).

Training your workforce has many benefits including:
• Increased productivity
• Improved skills and knowledge
• Motivated staff
• Minimal staff turnover and workplace accidents
• Transfer skills from an ageing workforce

Download the Team Leading leaflet.

For more information please call our employer hotline on 0800 0735712
or email busdev@wigan-leigh.ac.uk

If you are a student and want to apply for an apprenticeship please visit our student section.