Online Learning
Counselling Skills Level 2 Certificate
Is this course for me?
Many people find it helpful and empowering to seek the support of counselling at some point in their lives. Those with the correct understanding, knowledge and skills can provide them with support to improve personal well-being in a work or personal context. This qualification focusses on key counselling skills to enable you to provide support wherever it is required. The course provides you with an understanding of various theoretical approaches, as well as covering the importance of a counselling relationship and helpful interaction techniques.
This course is suitable for those who wish to increase their understanding of counselling skills and techniques in order to engage in helpful interaction appropriately. You could use this knowledge to complement an existing role, or as a basis for continued study to attain a qualification in this sector. Please note, the course does not provide the qualification needed to practice as a counsellor.
Aims:
• Introduce the use of counselling skills in everyday life and work settings.
• Explore approaches that underpin the use of counselling skills.
Objectives:
• Develop counselling skills.
• Understand different approaches to counselling.
• Appreciate the importance of self-development.
This course is split into four manageable units:
Unit 1: Using counselling skills *
Unit 2: Introduction to counselling skills theories
Unit 3: Diversity and ethics in the use of counselling skills
Unit 4: Counselling skills and personal development
*Witness Testimony Requirement
As part of Unit 1, learners must complete a Witness Testimony.
This involves asking someone to confirm that they have observed you using basic counselling skills, such as:
• Active listening
• Showing empathy
• Using appropriate questioning techniques
Who can be a witness?
A suitable person, such as a manager, colleague, supervisor, or other professional, who has directly observed you using counselling skills in practice.
You will need to provide:
• The witness's full name
• The witness's email address
The witness is not assessing your performance — they are simply confirming that they have seen you apply counselling skills in a real conversation.
You will complete online platform-based questions — there are no exams and no grades.
To pass, you must show that you have met all the learning outcomes and assessment criteria set out in the qualification specification.
Our qualified assessors will give you detailed feedback, 1:1 support, and clear targets to help you succeed.
Support is available through the learning portal, email, or phone.
If your work doesn't meet the required standard, you will receive feedback, a new target date, and the chance to resubmit.
This course runs over 12 weeks and includes a recommended 120 guided learning hours (GLH). You can apply at any time, with flexible start dates available throughout the year.
There is no specific prior skill or knowledge required for this qualification. However, learners may find it helpful if they have already achieved a level 1 health and social care-related qualification.
We recommend you already have at least a Level 1 in English (GCSE grade 3/D or equivalent).
Other courses:
• Awareness of Mental Health Problems
• Understanding Behaviour that Challenges
• Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace
• Counselling Skills Level 3
• Gain a nationally recognised qualification
• Improve your skills to help create a long-standing career pathway in your chosen industry
• Courses are delivered as online learning, allowing you to choose when and where to study
• Personal tutors are assigned to ensure you have the support needed to succeed.
|
|
|
Students aged 16-18 do not pay exam fees.
