Catering & Hospitality
Hospitality Management Level 4 Apprenticeship
Is this course for me?
Hospitality managers work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These managers generally specialise in a particular area, however their core knowledge, skills and behaviours are aligned. Common to all managers in this role is their passion for exceeding customers expectations. Hospitality managers have a high level of responsibility and are accountable for fulfilling the business vision and objectives which requires excellent business, people and customer relation skills. Individuals in this role are highly motivated team leaders that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role. Specialist management roles include: Food and Beverage Manager, House Keeping Manager, Front Office Manager, Revenue Manager, Conference and events manager, Hospitality outlet manager, Kitchen Manager (Head chef) and multi-functional manager. Information from Institute for Apprenticeship and Technical Education 2021 .
In this apprenticeship you will be learning the knowledge, skills and behaviours to be successful in your chosen role, these include: All hospitality managers must have all of the generic skills, knowledge and behaviours in understanding the business, understanding and dealing and managing with people including recruitment, dealing with customers and leadership. Hospitality managers must select one of the following areas in line with their specialist function to demonstrate technical skill and expertise: Food and beverage service management, house keeping management, front office management, revenue management, conference and events management, hospitality outlet management, Kitchen management and multifunctional management.
All apprentices now complete an end-point assessment to complete their qualification. This is delivered by an independent end-point assessment organisation with no affiliation to the employer or training provider. This is a national requirement and endpoint assessments are carried out by a third party assessor. End point assessments use a variety of assessment methods depending on the apprenticeship standard these can include:Professional Discussions. Interviews. Showcase portfolios. Practical assessment of skill. Theory assessments. Assignments and more
Employers are looking for apprentices who have GCSE Maths and english at Grade 4. Level 2 - A minimum of 5 GCSEs, graded 9-3 or equivalent, including Maths or english. Level 3 - 6 - A minimum of 5 GCSEs, graded 9-4 or equivalent, including Maths or english.
Individuals in this role are highly motivated team leaders that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role. These transferrable skills offer progression into senior management positions.
If you don't currently have an employer and would like to undertake an apprenticeship, take a look at our vacancies at www.wigan-leigh.ac.uk/Apprenticeship-Vacancies
Students aged 16-18 do not pay exam fees.
