Management & Professional
Operations Manager Apprenticeship
Is this course for me?
An Operations manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation's strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers. Information from Institute for Apprenticeship and Technical Education 2021.
In this apprenticeship, you will be learning the knowledge, skills and behaviours to be successful in your chosen role; skills and knowledge include leading and managing people, building relationships, communication, organisational performance, delivering results, operational management, project management and finance. Behaviours learnt include taking responsibility, inclusivity, agility and professionalism.
All apprentices now complete an end-point assessment to complete their qualification. This is delivered by an independent end-point assessment organisation with no affiliation to the employer or training provider. This is a national requirement and endpoint assessments are carried out by a third party assessor. End point assessments use a variety of assessment methods depending on the apprenticeship standard these can include:Professional Discussions. Interviews. Showcase portfolios. Practical assessment of skill. Theory assessments. Assignments and more
24 months
Employers are looking for apprentices who have GCSE Maths and english at Grade 4. Level 2 - A minimum of 5 GCSEs, graded 9-3 or equivalent, including Maths or english. Level 3 - 6 - A minimum of 5 GCSEs, graded 9-4 or equivalent, including Maths or english.
On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years of management experience can apply for Chartered manager status through the CMI.
Students aged 16-18 do not pay exam fees.
