Online Learning
Understanding Personal Care Needs Level 2 Certificate
Is this course for me?
This course focuses on developing knowledge of personal care needs and equips you with skills that enable you to provide high-quality care. It develops your understanding of the principles of a person-centred approach and equips you with the tools to empower those with personal care needs, treating them with dignity and respect.
For those who want a career in the health and social care sector, or who already work in the sector and want to develop specialist knowledge of supporting those with personal care needs.
Aims:
• Study personal care needs within health and social care.
Objectives:
• Develop specialist knowledge to support individuals with personal care needs.
This course is split into six manageable units:
Unit 1: Understand person-centred care
Unit 2: Understand how to support personal hygiene
Unit 3: Understand foot care for individuals
Unit 4: Understand how to support individuals to maintain oral health
Unit 5: Understand pressure area care
Unit 6: Understand sepsis
You will complete online platform-based questions — there are no exams and no grades.
To pass, you must show that you have met all the learning outcomes and assessment criteria set out in the qualification specification.
Our qualified assessors will give you detailed feedback, 1:1 support, and clear targets to help you succeed.
Support is available through the learning portal, email, or phone.
If your work doesn't meet the required standard, you will receive feedback, a new target date, and the chance to resubmit.
This course runs over 24 weeks and includes a recommended 130 guided learning hours (GLH). You can apply at any time, with flexible start dates available throughout the year.
There is no specific prior skill or knowledge required for this qualification. However, learners may find it helpful if they have already achieved a level 1 health and social care-related qualification.
We recommend you already have at least a Level 1 in English (GCSE grade 3/D or equivalent).
Other courses:
• Common Health Conditions
• Preparing to Work in Adult Social Care
• Principles of Care Planning
• Principles of Dementia Care
• Principles of End of Life Care
• Principles of Team Leading
• Principles of the Prevention and Control of Infection in Health Care Setting
• Understanding Cancer Support
• Understanding Dignity and Safeguarding in Adult Health and Social Care
• Understanding Nutrition and Health
• Understanding the Care and Management of Diabetes
• Understanding the Safe Handling of Medication in Health and Social Care
• Gain a nationally recognised qualification
• Improve your skills to help create a long-standing career pathway in your chosen industry
• Courses are delivered as online learning, allowing you to choose when and where to study
• Personal tutors are assigned to ensure you have the support needed to succeed.
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Students aged 16-18 do not pay exam fees.





