HND International Travel & Tourism Management (awarded by Pearson)
Start Date | 09/09/2024
Time/Day | 09:00 - 17:00 MON/TUE
Is this course for me?
This course has a global focus, and provides an in-depth understanding of the travel and tourism industry. The qualification forms the basis for careers in the hospitality, travel and tourism sector, particularly a management career. You may specialise in a range of areas, from visitor attractions and human resources, to hospitality and resort management or marketing.ALIGNED WITH INDUSTRY
Tutors have extensive experience in industry, from hotel management, to working for leading airlines and tour companies, including Virgin, TUI and Easyjet.
INDUSTRY RELEVANT
Guest speakers include industry professionals, from hospitality consultants to local tourism entrepreneurs.
WORK EXPERIENCE
You will take part in a work experience placement relating to your preferred area of industry - from shadowing managers in hotels, events, or travel agencies.
EXPERIENCE OUTSIDE THE CLASSROOM
Students have benefited from a European trip - subsidised by the University Centre - to find out more about the latest travel and tourism industry trends at first-hand.
What will I study?
• The Contemporary Travel and Tourism Industry
• Managing the Customer Experience
• Professional Identity and Practice
• The Travel and Tourism Business Toolkit
• Leadership and Management for Service Industries
• Research Project - Tourism Consumer Behaviour and Insight
Plus optional units from a range of topics including:
• management accounting
• marketing
• entrepreneurship and small business management
• airline and airport operations management
• corporate events management.
How long is the course?
How will I be assessed?
What qualifications do I need?
Mature students with experience, a portfolio of work and employer references will be considered.
Students must also possess a grade 4 or above in English and maths at GCSE or equivalent.
What can I progress onto?
• Conference Centres
• Hotels
• Tourist Information Centres
• Visitor Attractions
• Travel Agencies.
You may wish to specialise join the third year of an honours degree in a relevant subject at a university of your choice.
Other Information
Course Fees
Hotel and Accommodation Managers and Proprietors
Hotel and accommodation managers and proprietors plan, organise, direct and co-ordinate the activities and resources of halls of residence, hotels, hostels, caravan sites, holiday camps, holiday flats and chalets, and organise the domestic, catering, and entertainment facilities on passenger ships.
Requirements: Level 3 NVQ; A Levels
Opportunities
What could you earn
Typical Tasks
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
- Approves and arranges shipboard entertainment and shore trips and liaises with ship’s agent to ensure that ship is adequately provisioned.
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
- Determines financial, staffing, material and other short- and long-term needs.
- Analyses demand and decides on type, standard and cost of services to be offered.
Knowledge
Skills
Travel Agents
Travel agents advise travellers upon travel arrangements, make bookings and receive payment for travel arrangements made.
Requirements: Level 2 NVQ; GCSE at grades A*-C
Opportunities
What could you earn
Typical Tasks
- Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
- Informs client of any changes in travel arrangements.
- Handles cash, debit and credit card payment.
- Consults travel time-tables, books travel tickets and accommodation.
- Establishes availability with tour operators and makes bookings.
- Discusses client requirements and shows brochures containing suitable packages.
Knowledge
Skills
Rail Travel Assistants
Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.
Requirements: Level 2 NVQ; GCSE at grades A*-C
Opportunities
What could you earn
Typical Tasks
- Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
- Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
- Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
- Assists passengers with special needs to board and leave trains.
- Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
- Helps with passenger enquiries and makes announcements over a public address system at stations.
- Examines and collects tickets at the ticket barrier of a railway station.
Knowledge
Skills
Leisure and Travel Service Occupations
Job holders in this unit group perform a variety of leisure and travel service occupations.
Requirements: Level 3 NVQ; A Levels
Opportunities
What could you earn
Typical Tasks
- Serves food and beverages to passengers.
- Makes announcements to passengers and deals with enquiries.
- Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
- Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
- Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
- Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
- Makes local arrangements at stopover points for food and accommodation.
- Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries.
- Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.
Course fees shown are per annum for University Centre courses. Courses lasting longer than one year, fees will be payable per year.
All other courses show the total fees payable for the course.
If you need advice on any financial support that may be available to you, please contact us on applications@wigan-leigh.ac.uk or phone 01942 761111
Wigan & Leigh College endeavours to ensure that the information provided on the website is accurate. All courses are offered subject to student numbers and the College reserves the right to amend, withdraw or amalgamate any of the courses, fees, services, locations or facilities described at any time. The College cannot accept liability arising out of such changes or connected to such changes, however it will undertake to minimise disruption to students.