Business Administration & customer service apprenticeships

Business Administration is an exciting and varied role you can do in any industry. You can even study all the way up to degree level. Opportunities of progression are endless and could lead you into either university, management or self employment.

An apprenticeship in this area gives more flexibility. It often involves working in other areas such as marketing, advertising, media, IT, finance, sales, human resources, recruitment, construction, engineering, travel and tourism and web design etc.


Location: Wigan, WN1
Salary: £138.75
Hours: 37.50
Ref: VAC001389530
Closing date: 25/08/2018

To support the central functions of the FAB Futures Centre, specifically the Vacancy Matching for apprenticeships and Work Placement.

Purpose of the Role

  • To support the central functions of FAB Futures, specifically the Vacancy Matching for apprenticeships and Work Placement.
  • To support the screening of candidates for vacancy matching, contact candidates and ensure they ready and able to attend any interviews scheduled and to maintain all appropriate records relating to the work of this service as directed by the Vacancy matching Officer
  • To provide administrational support for Work Placement, ensuring all related records are kept up to date and contribute to the overall efficiency of this service.
  • To support the delivery of social media activity, internal campaigns and events related to the promotion of the Vacancy Matching service and Work Placement opportunities.
  • To deliver excellent customer service to all clients of the service.
  • To support the delivery of the FAB Futures services through continuous self-development and pro-active engagement in all aspects of the service.


Location: Manchester, M9
Salary: £160pw
Hours: 40
Ref: VAC001431858
Closing date: 25/08/2018

We are looking for a confident individual to welcome customers to the store and to assist customers with their purchases. Basic IT skills, a good standard of written English and effective verbal communication skills are essential.

Duties to include:

  • Welcoming customers in to the store
  • Assisting customers with purchases
  • Working on the cash till
  • Replenishing stock on the shelves
  • Goods in duties and checking order.
  • Placing stock orders with external organisations
  • Placing phone calls to external organisations
  • General housekeeping duties
  • Online sales


Location: Leigh, WN7
Salary: £120
Hours: 30
Ref: VAC001440729
Closing date: 25/08/2018

To assist the team to carry out their responsibilities by ensuring that administration is dealt with effectively and efficiently. To support the day to day running of the office and to ensure that individuals or agencies contacting the company receive a positive impression.

Duties to include:

  • Answering the telephone, liaison with internal and external individuals and agencies, taking messages and welcoming visitors
  • Dealing with incoming and outgoing email
  • Typing letters, documentation, minutes and maintaining basic paperwork
  • Updating databases
  • Dealing with faxes – incoming/outgoing
  • Photocopying
  • Filing
  • Attending regular supervision sessions/team meetings as agreed


Location: Wigan, WN4
Salary: £111
Hours: 30
Ref: VAC001440763
Closing date: 25/08/2018

We are looking for a self-motivated individual to join our friendly surgery as an apprentice. We would require them to work over 5 days (Mon – Fri ) The successful candidate will have a varied role within the practice with everyday contact with patients both on the telephone and face to face at reception.

Duties to include:

  • Reception duties
  • Scanning and photocopying documents
  • Updating patient records
  • Using appointment system
  • Answering the phone
  • Receiving and directing patients on arrival at the surgery
  • Dealing with general/routine patients requests/enquiries
  • Distributing mail internal/external
  • Filing and extracting records and documents relating to them
  • Preparing/organising rooms ready for surgeries ie: ensuring an adequate supply of stationary is available for each clinician
  • Receiving messages for internal/external staff
  • Ensuring the reception area is left tidy and ready for use by incoming colleagues.


Location: Wigan, WN1
Salary: £150.00
Hours: 30
Ref: VAC001431812
Closing date: 25/08/2018

Mesnes View Surgery have an opportunity for a well- motivated individual with good communication skills to work as part of primary care in the NHS. Training on the clinical IT system will be offered as the practice moves forward with new developments in technology.

Mesnes View GP Surgery have a vacancy for a Business Administration apprentice, in this role your day-to-day duties will be:

  • Scanning documents to patient’s medical records
  • Data input using Read Codes
  • Working on the front desk dealing with general enquiries
  • Answering the telephone and making appointments
  • Receive and direct telephone calls to the appropriate health care team member and record accurate requests for home visits

The successful candidate will be working with the practice team to provide quality health care adhering to strict confidentiality.

The candidate will be responsible to the Practice Manager.


Location: Wigan, WN1
Salary: £134.13
Hours: 36.25
Ref: VAC001430278
Closing date: 25/08/2018

Groundwork CLM is seeking a self motivated, dynamic individual to lead its activities. The suitable person will be well organised, assertive, positive and calm under pressure. They will be able to lead from the front, relish a challenge with an eye for opportunity to expand the programme’s boundaries.

  • To assist in the delivery and administration of programmes within the Employment & Skills Dept
  • To work flexible hours which may include occasional evenings and weekends as and when required dependant on the needs of the department
  • To assist with administration of a number of Employment & Skills Programmes
  • To be methodical and accurate
  • You will be required to travel around the operational area supported by other members of staff


Location: Wigan, WN2
Salary: £218
Hours: 36.50
Ref: VAC001430022
Closing date: 25/08/2018

Electrium Sales Ltd (a Siemens Company) are looking to recruit a Business Administrator. In this role you will provide administrative support as you learn all aspects of the business. Electrium Sales Ltd are looking to recruit an Apprentice Business Administrator within our production management team. Within this role you will support the production managers in managing existing product portfolio and in new development projects.

In this role your day to day duties will include:

  • Learn about the company's mission and available products
  • Gain experience and knowledge of the business by rotating across areas including strategic procurement, finance and product management
  • Provide product support to all areas of the business
  • Use IT skills to and maintain and update information management systems
  • General business Administration duties including, keeping computer databases up to date, interacting with clients via email, phone or in person


Location: Bolton, BL1
Salary: £136.90
Hours: 37
Ref: VAC001441298
Closing date: 25/08/2018

We are looking to recruit a Business Administration Apprentice, to provide administrative duties for our Building Services Team of the Building Engineering Business Line. This position will be based in our Bolton office. Working times will be Monday-Friday, 8:45am-17:00pm, with a 45-minute lunch break.

Duties to include:

  • Providing office support, including customer and employee support
  • Answering and transferring telephone calls
  • Keeping computer databases and hard copy filing up to date
  • Communicating with suppliers
  • Using software programmes
  • Preparing documents by printing, scanning and binding
  • Writing and editing Company documents, such as Policies and Procedures
  • Dealing with incoming and outgoing mail
  • Researching


Location: Wigan, WN2
Salary: £199.72
Hours: 42.50
Ref: VAC001388104
Closing date: 25/08/2018

Polyfab Coatings & Systems Ltd are looking to recruit a Business Administration apprentice. PCS Board are looking to recruit an Apprentice Office Administrator. In this position you will be trained to undertake all aspects of administration.

Your day-to-day duties will include:

  • Purchase order administration
  • Filing
  • Liaising with customers
  • Booking transport
  • Accounts
  • Financial administration
  • Meeting and greeting customers
  • Maintaining records


Location: Wigan, WN7
Salary: £12,000 annual wage
Hours: 37.50
Ref: VAC001391897
Closing date: 25/08/2018

The position will involve learning two main job roles of the business, sales administration and purchasing administration. The position will involve learning two main job roles of the business, sales administration and purchasing administration.

The sales administration part of the role will involve:

  • Answering incoming customer enquiries
  • Loading and processing orders onto the order processing system
  • Communicating with the sales team to service our customers most effectively
  • Inputting data
  • General day to day administration tasks.


Location: Wigan, WN3
Salary: £129.50
Hours: 35
Ref: VAC001417627
Closing Date: 25/08/2018

Hawkley Brook Medical Practice are looking for a motivated individual to join our team who is very interested in undertaking a role within Business Admin.

Working in a busy GP practice undertaking a number of admin related tasks (however full training will be given to the right candidate)

Duties will include:

  • Reception and booking patients in and out
  • Answering the phone booking appointment and cancelling appointments
  • Filing patient records
  • Photocopying
  • Data imputing onto the clinical system

Must have good IT Skills and be competent in emailing and using Microsoft Outlook.

We are an enthusiastic and friendly GMS doctors practice, we look after 3300 patients and are seeking an apprentice Medical Receptionist to join our team. Our team includes 2 GP Partners, 2 Practice Nurses, 1 Practice Manager and a dedicated reception / administration team.

APPRENTICE business/sales administrator - bray foods

Location: Leigh, WN7
Salary: £135.00 per week
Hours: 30
Ref: VAC001405666
Closing date: 25/08/2018

Bray Foods Ltd are looking to recruit an Apprentice Business/Sales Administrator to join the team. This is an excellent opportunity to join a growing company in a position that will enable you to learn how the business operates.

Bray Foods Ltd are looking to recruit an Apprentice Business/Sales Administrator you will be based within the Warehouse and your day to day duties will include:

  • Receiving incoming/making outgoing phone calls
  • Inputting orders onto sage
  • Dealing with customer queries
  • Filing
  • Handling incoming/outcoming mail
  • Monitoring emails
  • Picking product from the warehouse to fulfil customer orders
  • Processing delivery notes
  • Assisting with financial administration
  • Customer service

Desired skills

  • Good telephone manner
  • Able to work on your own initiative
  • Able to work as part of a team
  • Good communication skills
  • Good numeracy & literacy
  • Computer literate with a good knowledge of Microsoft packages
  • Physically fit due to manual work required within the Warehouse

Personal qualities

  • Polite
  • Punctual
  • Reliable
  • Willing to work and learn
  • Ambitious, keen to progress within the business

Desired qualifications

No previous qualifications required

Future prospects

For the right candidate this will lead to a permanent position with the option to progress onto further training. The business is expanding rapidly therefore will be opportunities to develop your career.

Things to consider

We are looking for an apprentice who is flexible and willing to work additional hours if required due to the needs of the business. You may be required to work Bank holidays as we are very busy due to demand for our products.


Bray foods are a food distributor for Bakery products. We distribute nationwide to large hotel groups.


Location: Wigan, WN2
Salary: £110.00 per week
Hours: 30
Ref: VAC001352337
Closing date: 25/08/2018

Circus Play are looking to recruit a Customer Service Apprentice for our busy play centre. You will be the first point of contact with our customers and be required to provide high quality customer service to ensure repeat business. Your duties will range from meeting/greeting & booking people into the play centre to organising children’s parties ensuring our customers receive the best experience with us.

As an apprentice with Circus Play your role will include:

  • Booking in customers
  • Organising & managing parties
  • Answering the phone/making outgoing calls to customers
  • Serving tea & coffee
  • Other duties to ensure the smooth running of the play centre on a day to day basis.


  • Customer Service Apprenticeship standard
  • Level 2 Diploma for Customer Service Practitioners
  • Level 1 Functional Skills Maths & English

Desired skills

  • Ability to follow instructions
  • Ability to work as part of a team
  • Good people skills

Personal qualities

  • Works well under pressure
  • Reliable
  • Conscientious
  • Punctual
  • Willing to learn
  • Confident

Desired qualifications

No previous qualifications required however you must have a minimum standard of English & Maths to undertake this apprenticeship. This will be assessed at the interview stage.

Future prospects

Progression into a full time permanent member of the team on successful completion of the apprenticeship.

Things to consider

At times the play centre can be very busy and you will be required to work well under pressure.


Locks View Limited trading as Circus Play is a multi-tiered soft play centre, providing a safe, secure and stimulating play environment, catering for children aged 0 - 11 years, with dedicated playzones for babies, toddlers and juniors. We also have a fantastic football pitch/basketball court, a bouncy castle and fun balloon room.


Location: Wigan, WN5
Salary: £138.00 pw
Hours: 37.50
Ref: VAC001436715
Closing date: 25/08/2018

We are currently seeking a full time Junior Office Administrator to assist our busy HR Department / Reception.

Duties are predominantly to provide support to the HR Department within the business.

  • You will be required to store, update and maintain personnel data such as holidays, sickness & absence records
  • Process employees’ weekly timesheets, memos and general letters, seek and arrange training requirements as and when necessary

You will also be required to assist with general various Office Administration such as answering and operating a telephone switchboard, entering invoices onto our bespoke Eque2 computer system.